Advances in technology such as email and the Internet have positively enhanced the real estate business. Communications is at the core of connecting buyers, agents and brokers together…and making the deal happen.
To meet the continual demand for creative ways to increase agent/office efficiency, improve customer service and reduce costs, TruComm offers reliable, cost-effective solutions designed to meet broker and agent needs in this competitive, fast-paced environment. In an industry where one misdirected fax can mean a missed deadline, TruComm can deliver digital or ‘converged’ digital and IP solutions for single site locations or brokerages with multiple offices.

The XTS-IP telephone system offers the real estate industry a multitude of features and applications to automate and improve office and agent productivity. Implementing IP services on the XTS-IP can permit an agent to use the Nomad PC softphone to allow the agent to work remotely while appearing as they are at the office.

When networked, the XTS-IP connects with other real estate offices and allows agents and other staff to perform the same functions with remote users as they do within their own building… features such as 4-digit dialing between users, easy transfers, intercom, paging and more.

With PathFinder voice messaging system, the phone, the computer and the person converse, allowing users to become productive in new and ever-changing ways. PathFinder is a Windows®-based full-featured voice processing and auto attendant system that integrates with telephone systems to provide brokers and agents with valuable communications features like message speed and volume control, date and time stamp, multiple greetings, personal distribution lists, call screening, message forwarding and paging capability. A PathFinder system can support both single and multi-office brokerage firms via networking capability.
Centralized auto attendant on the PathFinder helps to reduce overhead expenses by offering operator-free call answering and routing for any, all or selected phone lines within the business. For those times of the day or night when administrative staff is not available to answer incoming calls, the auto attendant takes care of routing calls to the intended agent or employee, eliminating the broker’s need to outsource after hours answering services or hire additional staff for after hours, nighttime or weekend call coverage. If your brokerage is a multi-site operation, centralized auto attendant easily handles call coverage for multiple locations further reducing the need to hire administrative staff at all remote offices.

Implementing the optional ChalkTalk application with PathFinder introduces additional abilities to streamline routine tasks and increase visibility within the buyer market. For example, real estate professionals can use ChalkTalk to out dial to group distribution lists information on upcoming open houses and easily program the system to forwarded calls to agent cell phones.

OneLook unified messaging is another extremely useful application that allows a user to combine all vice, fax and email messages into a single e-mail box, thus reducing time needed to check multiple in-boxes.

TruComm can provide your real estate office with a host of time and money saving options. The possibilities are endless.