The landscape of business has dramatically changed over the recent years. The onset of new technological advances have made it possible for business leaders to permit employees to telecommute and operate remote offices versus heading into the corporate headquarters. The remote worker initiative has led many businesses to achieve improved employee motivation, reduced costs and increased productivity.

The primary business issue is to not incur increased communications costs at a remote location. The second is to present the façade to customers calling in that the remote worker is working at the main office when in reality he or she is not. Lastly, it is extremely important to the productivity of the remote worker to have access to the same features and functions as employees located in the main office.

With the IP capability on the Vodavi XTS-IP converged digital and IP telephone system, telecommuters and users at remote locations become fully functional extension of the host telephone system and utilize VoIP to reduce toll charges and overhead. Users can place, monitor, or transfer calls just like they were operating from headquarters.

When used in conjunction with a Nomad RSGM, you can also enjoy the benefits of a local CO line served from the remote site to the host system. For example, if your headquarters is in San Diego and there’s a remote office in Phoenix, headquarters staff can utilize the local CO line in Phoenix to place outbound calls in the local Phoenix vicinity, thus bypassing toll charges. This type of functionality all happens behind-the-scenes, so the result is seamless communications for your staff, and reduced overhead for you.

Another product application designed for road warriors and SOHO (small office/home office) applications is the Vodavi Nomad SP. It’s a softphone that operates as a fully functional extension of the host telephone system when used with a USB headset and a laptop PC. The Nomad SP eliminates the need for a physical desktop telephone. With all the features of the traditional Vodavi branded multi-button phone at hand, remote workers are able to communicate as if at the headquarters anytime, anywhere the laptop has a broadband connection.

The XTS-IP is a flexible telephone system that offers these solutions for remote worker and telecommuters. Talk with TruComm to see how the XTS-IP can reduce overhead, improve customer service and solve your mobility challenges.